Frequently Asked Questions

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What are the benefits of flower essences?

Flower essences are natural preparations made from flowers that act on emotional and energetic balance. Each blend is designed to support a specific state of mind and promote inner well-being.

How do I use my flower essence?

Take 4 drops under the tongue or dilute them in a glass of water, up to 4 times a day. You can also add them to a bottle of water and drink them throughout the day.

How long does it take to feel the effects?

The effects vary from person to person. Some experience rapid relief, while for others, emotional harmonization occurs gradually over several days or weeks.

How long can I keep my elixir?

Our blends can be stored for about 2 years, away from light and heat. To extend their shelf life, keep them in the refrigerator.

Do your products contain alcohol?

Yes, our elixirs are preserved with brandy (10% vol.), a natural alcohol that preserves the vibrational properties of the flowers.

Are your elixirs compatible with medical treatment?

Our flower essences are not a substitute for medical treatment, but they can be used as a complementary therapy. If you are undergoing specific treatment, consult a healthcare professional before use.

Do you ship internationally?

Yes, we ship to several countries. Shipping costs and delivery times are indicated at checkout.

Can I return my product?

For hygiene reasons, we do not accept returns of opened products. If you have an issue with your order, please contact us within 7 days of receipt.

What are your delivery times and rates?

Order processing within 48 business hours.

Delivery within 3-5 business days depending on destination (France).

Delivery within 5-10 days within the EU.

€4.90 in metropolitan France.

€8.40 home delivery with signature.

€7.99 within the EU.

An email with a tracking number will be sent after shipping.

My product arrived damaged, what should I do?

Contact us within 48 hours with photos of the damaged product and packaging. We will offer an exchange or refund depending on the situation.

What payment methods do you accept?

We accept online payments by credit card via our secure website.

Is my payment secure?

Yes, all payments are 100% secure and protected by advanced encryption protocols.

How can we reach you?

You can contact us by email at contact@lueurdevidence.fr or using our contact form on the shop.